Support

Frequently asked

Where is my data stored?

On your device. Golden Days doesn't require an account and doesn't upload your animal's records. See the Privacy Policy for details.

How do I move my data to a new phone?

Use "Export data (CSV)" in Settings to save a copy, and add your animals on the new device. Cloud sync isn't available yet.

Notifications aren't arriving

Check that notifications are allowed for Golden Days in your device settings, and that battery optimisation isn't restricting the app. Exact-timing reminders can be limited by some Android manufacturers.

How do I manage or cancel Golden Days Pro?

Subscriptions are billed by Google Play or the Apple App Store, so they must be managed there. In the app, open Settings → Manage subscription for a direct link to the store.

I bought Pro but it isn't showing

Open the Pro screen and tap "Restore purchases". Make sure you're signed in to the same store account you purchased with.

Can I create a vet report?

Yes — in Settings, tap "Vet report" to generate a PDF of medications, check-ins and weight that you can share or print. Vet reports are part of Golden Days Pro.

How do I delete everything?

Settings → Reset all data permanently removes your animals, medications, check-ins, weight history and settings from your device.

Still stuck?

Email [email protected] with your device model, the app version and a short description of what happened. Screenshots help.